Aims to enhance Dubai Customs’ strategic services, including a unified trade platform.
Dubai Customs and the Global Innovation Institute (GInI) recently met to discuss ways to improve their customs services and increase profits from commercial activities. The unified trade system, the city experience, and the 360 services policy are just a few of the initiatives that Dubai Customs is working to improve strategic services through, according to Dr. Hussam Jumaa, Director of Services Innovation at Dubai Customs, and Anthony Mills, Executive Director of the Global Innovation Institute.
The goal of the policy is to aid government organizations in their endeavors to enhance services and realize the government’s vision by creating future services that put the needs of clients first, elevating government services to extraordinary levels of leadership. Dr. Jumaa highlighted Dubai Customs’ dedication to obtaining the finest outcomes in innovative and creative thinking, noting that innovation has turned into a pillar of their corporate culture.
Dubai Customs implements the most recent and significant global standards for innovation and creative strategy, creating specialist teams in all departments and industries to foster creativity, accept fresh ideas and inventions, and assess and mature them. In accordance with Dubai Customs’ 2021–2026 plan, the discussion with the Global Innovation Institute was successful and aimed to examine methods to develop and improve innovative customs services.
It is important to note that Dubai Customs made history by being the first customs institutions in the world and the initial government organization in the UAE and the Middle East to receive the Innovative The organization certification at the establishing level from the Global Innovation Institute.