Smart Salem, a high-end medical fitness provider, opened its first-ever dedicated centre at Dubai Knowledge Park, a member of TECOM Group PJSC.
The facility will provide a suite of visa processing services to residents, which includes striving to deliver the fastest medical fitness results in Dubai.
The facility was inaugurated by Awadh Seghayer Al Ketbi, Director-General of the Dubai Health Authority (DHA), and Dr. Amer Ahmad Sharif, CEO of Dubai Academic Health Corporation and President of Mohammed Bin Rashid University of Medicine and Health Sciences, in the presence of Dr Marwan Al Mulla, CEO of Health Regulation at the DHA, Sanjay Verma, Chief Executive Officer of Smart Salem, and a number of officials.
Dr. Al Mulla said,
“Dubai’s Health Sector is thriving and we are keen to foster and promote health investments across key areas such as medical fitness. We are also keen on implementing the latest medical technologies to improve efficiencies, enhance convenience and provide the highest quality of specialised medical services.
“The expansion of Smart Salem centres across the geographical areas of Dubai, further enhances the provision of excellent, technology-driven, proactive and convenient services to ensure customer happiness.”
Using advanced technology to enhance efficiency and improve the customer’s journey, the latest Smart Salem Centre aims to deliver medical fitness results within 30 minutes.
The medical fitness and visa processing centre have five private blood collection rooms, two x-ray rooms, a state-of-art on-site laboratory, six smart check-in kiosks.
The 8,000 square foot facility has the capacity to service up to 500 customers each day. From ‘Salem’ the resident robot’s welcome to a digital kiosk to verify customer details, the journey is digitally enabled.
Customer Happiness Officers will escort customers throughout their visit along with a digital queuing system to ensure a hassle-free experience. Smart Salem is also integrated with the Dubai Government and Dubai Academic Health Corporation (DAHC) systems for an instant, paper-free exchange of health records and medical testing results.