The TAQA distribution will administer billing, payments processing and customer relations management services (CRM) related to ADGM rates, simplifying the lease experience for approximately 16,000 residents in both islands.
Simplified tenant services
By integrating rates related to possession in a radio energy and water services invoice within the ADGM system, the TAQA distribution will simplify the process of leasing application to invoices payments and accounts.
As the tenants go to the new system in the next 12 months, they will benefit from an improved service efficiency and digital solutions first. As part of the agreement, Taqa Distribution will also administer the collection and administration of authority rates related to lease contracts.
Omar Alhashmi, executive director of Taqa Distribution, commented: “This association with ADGM emphasizes our commitment to offer innovative and client -centered solutions that improve operational efficiency and improve the provision of services.
“When integrating technology and automation, we are transforming how residents interact with their public services, by gradually combining a large number of other services provided for the client in Abu Dhabi within a unified invoice. This makes the paying process
The initiative is aligned with the ABU Dhabi program for the customer effortless experience, ensuring a trip without problems and totally automated at each stage of the tenure life cycle.
Hamad Sayah Al Mazrouei, CEO or ADGM registration authority added: “Our strategic collaboration with the TAQA distribution introducers a structured and efficient approach for the management of public services for the islands to the Maryah and the Ref.
“By integrating Taqa Distribution’s experience within the ADGM ecosystem, we are improving the experience of residents and service standards. This association reflects our broader commitment to strategic initiatives that strengthen the growth of Abu Dhabi. Infrastructure and support. Infrastructure and support of infrastructure and suppose.” “” “” “” “” “” “” “
Established in 2015, ADGM is the International Financial Center of the capital. It records the entire island to Maralah and the island to the replacement, collectively designated as the Financial Free Zone of Abu Dhabi.
